The independent appliance repair shop across the Northeast
About Elite AR
Elite AR is an independent appliance repair company based in Norwalk, Connecticut. We fix residential appliances, gas and electric, across fourteen Northeastern states. We're open Monday through Sunday, 8 AM to 5 PM. You can book by phone or fill out the quote form on this page. Every job gets a written quote before anyone touches a screwdriver.
Call (888) 826-9217- A real person answers
- Open 7 days
- Written quote before work starts
Taking calls until 5:00 PM ET
How this company works
We're not affiliated with any manufacturer. Nobody upstream tells us to push a part swap when a cleaning and an adjustment would do. That independence is the whole point for you: we call the repair the way we see it, and you get the reasoning in writing before you decide. We work on all major residential brands. A lot of what we see sits in old housing stock, so we're used to basements with low ceilings, walk-up stairs, and machines wedged into closets that were never meant to hold them. We'd rather spend ten extra minutes diagnosing than come back twice.
What a visit looks like
Norwalk is home base, and we cover fourteen Northeastern states from here. Scheduling depends on how far out you are, so the fastest way to find out is to ask. We're reachable seven days a week, 8 AM to 5 PM. Call or use the form, tell us your town, and we'll tell you what days we can get someone to you.
- 1Book and describe the problem Call us or send the quote form. Tell us the appliance, the brand if you know it, and what it's doing wrong. Note anything about access: stairs, a tight basement, a machine boxed into cabinetry.
- 2Diagnosis at the house A technician pulls the unit, checks the actual failure, and confirms whether it's gas or electric. Then you get a written quote covering the repair and the parts. No work starts until you say go.
- 3Repair and test We do the work, run the appliance through a cycle, and make sure the fault is gone before we pack up. If a part has to be ordered, we tell you that at the quote.
What homeowners say after the visit
“From first call to spinning drum, under 30 hours. Everything in writing.”
Cole R.Toms River, NJ“They serviced the rental across town and sent photos of the finished repair. Perfect for a landlord.”
Meg A.Nashua, NH“Fixed right the first time. Six months on, still quiet, still cold, still zero complaints.”
Roy T.Brooklyn, NYWhat people ask about the company
Are you affiliated with any manufacturer?
None. We work independently of all manufacturers, which is why we can tell you plainly when a repair is not worth doing.
How far do you travel?
s
What will a visit cost?
We diagnose, then put the whole number in writing. Nothing proceeds without your approval.
When can I reach a person?
Monday to Sunday, 8:00 AM to 5:00 PM ET. Outside those hours the quote form is the fastest way to reach us, and we call back the next working day.
How it works
- Step 1
Tell us the symptom
Call us or fill out the form and describe what you hear, smell or see. Brand and rough age help. We ask a few questions first so the tech shows up with the likely parts already on the truck.
- Step 2
We come look
Pick a window that works for you. The tech tests the machine and checks power, water and drainage, then tells you what failed in plain words. No jargon. No guessing out loud at your kitchen table.
- Step 3
Repair or straight answer
Most jobs finish on the same visit. If a part has to be ordered, we tell you what it is and why. And if the unit isn't worth fixing, we say that, then you decide.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Old houses don't scare usRowhouse kitchens, narrow cellar stairs, stacked units jammed into closets. We've pulled machines through doorways built long before these appliances existed. We protect floors and trim, and everything goes back where it stood.
- Symptom-first diagnosisA dryer that runs cold and a dryer that trips the breaker are two different problems. We test before we replace. That keeps us from swapping out good parts and handing you a bill for nothing.
- Independent, not a brand agentWe repair all major brands and answer to no manufacturer. So we recommend the fix that makes sense for your machine and your budget, and that includes telling you when replacement is the smarter move.
- All major brands, gas & electricIndependent service on Whirlpool, LG, Samsung, GE, Maytag, Bosch, KitchenAid and the rest.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
The company
Talk to a real person about your appliance
Got an appliance that quit? Call us or fill out the quote form with your town and what the machine is doing. We're here Monday through Sunday, 8 AM to 5 PM.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →