Milk sours in two days. The freezer frosts over but the fresh food side sits warm. Maybe the compressor runs nonstop and never cycles off. Those are three different faults, and we sort out which one before we touch anything. Bad defrost heater, failed evaporator fan, leaky door seal, clogged drain line — all common, all fixable. We repair every major refrigerator brand as an independent crew. Newton kitchens often box the fridge into cabinetry, so we pull carefully and protect your floor. Food is on the clock. Call us and describe what you're seeing.
Taking calls until 5:00 PM ET

From Newton we also cover Watertown, Waltham, Brighton and Brookline, plus surrounding ZIPs including 01760, 01778 and 01801.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Call us and we'll give you the next open window, often within a day or two. Morning and afternoon blocks are available. If your street parking is permit-only or the driveway is short, say so when you book so the tech plans for it.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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