Milk sours a day early. The freezer builds a sheet of frost on the back wall. Or the compressor runs and runs and never shuts off. Those are three different failures, and each one needs eyes on it. Common culprits: a stuck defrost heater, a tired condenser fan, a door gasket that lost its seal. In Jersey City the fridge often sits wedged between a wall and a doorway, so we plan the pull-out before we start. Move the food you can to a cooler now. Then reach us and describe the temperature you are seeing.
Taking calls until 5:00 PM ET

From Jersey City we cover 07010, 07022, 07024 and 07031, plus Hoboken, Union City, Bayonne and Kearny.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Usually within a day or two, sometimes same day if a slot opens nearby. We give you an arrival window instead of an all-day wait. Let us know about buzzer codes, elevator rules or a required certificate of insurance when you call us, so nothing holds up the visit.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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