Milk sours in two days. The freezer frosts over while the fresh food side sits warm. Or the compressor runs and runs and never shuts off. A refrigerator that can't hold temperature costs you a full grocery run, so we treat it as urgent. Common culprits: a failed defrost heater, a clogged drain line, a bad thermistor, a condenser fan that stopped spinning. Many Newark kitchens are tight, and we're used to pulling units out of cabinet cutouts without scarring the floor. Independent service, all major brands. Describe the symptom and we'll come look.
Taking calls until 5:00 PM ET

We cover 07102, 07103, 07104 and 07105 in Newark, plus Kearny, East Orange, Irvington and Belleville.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Usually within a day or two, and often sooner if we already have a call in your ZIP. Weekday morning and afternoon windows are easiest to hold. Give us the brand, the model if you can find the tag, and what the appliance is doing when it fails — that helps us route a tech who already has the likely part in the van. Call us and we'll tell you the real next opening.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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