Cloudy glasses and grit in the bottom of the tub mean the water isn't circulating or draining like it should. Look for a blocked filter, a tired wash pump, a spray arm that won't turn, or an inlet valve that barely opens. Standing water after the cycle points at the drain hose or pump. Leaks under the door usually trace to a hardened gasket. Manhattan kitchens pack these units under a counter with no slack in the lines, so pulling one out takes care. Text or call us, or send us the quote form.
Taking calls until 5:00 PM ET

We cover 10452, 10455, 10457 and 10460, plus runs out to the Bronx, Yonkers, Brooklyn and Queens.
Trapped food in the sump and a greasy filter cause most of it. A biofilm can also build inside the drain hose. Clean the filter, run a hot empty cycle. If the smell returns quickly, the sump or hose likely needs attention.
No. We check the filter, sump, air gap, disposal inlet and drain hose loop first. A blockage anywhere in that path mimics a dead pump. Testing the pump for continuity and free rotation tells us which repair is actually needed.
Yes. Tight cutouts, thick countertop overhangs and short supply lines are normal in older housing stock. We pull the unit carefully, protect the flooring, and reset it level so the door seals and latches the way it should.
Many jobs finish in one visit once we've confirmed the fault. Diagnosis usually takes a portion of an hour, then the repair depends on the part. If something uncommon has to be ordered, we tell you before we leave.
Tell us the building rules when you call us — service elevator hours, a doorman, a certificate of insurance on file, or a fifth-floor walk-up. We pick an arrival window that fits those hours instead of showing up when the freight elevator is locked. If the super needs to let us in, give us that name too.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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