Milk turning sour on the top shelf. Water pooling under the crisper. A compressor that hums, then clicks off. Refrigerator trouble moves fast, so Staten Island homeowners call us before a week of groceries is gone. We diagnose the actual failure — defrost heater, condenser fan, control board, a door gasket that stopped sealing — instead of guessing. Side-by-side, French door, bottom freezer, garage backup units in Great Kills. All major brands, independent service. Tell us what changed and when. Reach us or fill out the quote form and we'll get a visit scheduled.
Taking calls until 5:00 PM ET

We cover Staten Island from St. George and Stapleton in 10301 and 10304 out through 10306, 10308 and 10309, plus runs into Brooklyn when scheduling allows.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Most calls get a same-week window, and often next-day depending on where the truck is and which part your machine needs. North Shore ZIPs like 10301 and 10310 usually pair with the same route, so those slots open up first. Call us with your appliance brand and what it's doing, and we'll tell you straight what's available.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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