Ice cream soft in the freezer? Milk warm on the top shelf? A fridge that runs constantly but never gets cold is usually a defrost or sealed-system problem, not a bad thermostat. We check coils, fans, door gaskets and drain lines before touching anything expensive. New Haven kitchens in older homes often have the fridge boxed into a tight alcove, which chokes airflow and cooks the compressor. We can pull it, clean it and get it breathing again. Move perishables to a cooler, then reach us or use the quote form.
Taking calls until 5:00 PM ET

We cover 06510, 06511 and 06513 in the city, plus West Haven, East Haven, Hamden and Branford just up the road.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Call us and we'll give you the next open windows, usually within a day or two. Morning slots go quickly downtown, so book early if you need one. If parking is metered or permit-only on your block, say so when you schedule and the tech will plan for it.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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